Overview

The September 2025 update for Centrik introduces Edit Locking, a comprehensive site-wide feature that prevents data loss from concurrent editing by multiple users. This release also delivers enhanced Smart Docs integration capabilities, significant performance optimizations for dashboard widgets and quality module charts, and improved PDF rendering infrastructure. Additionally, over 80 bug fixes address issues across Safety, Quality, Training, Regulations, Risk, Documents, and Registry modules, substantially improving system stability, usability, and regulatory compliance.

What's New

1. Edit Locking

Centrik now includes comprehensive edit locking functionality across the platform to prevent conflicts when multiple users attempt to edit the same record simultaneously. This feature addresses feedback from organizations experiencing data loss when the last person to save overwrites changes made by others.

How it works:

• When a user begins editing a record, the system locks it for exclusive editing

• Other users viewing the same record see a clear notification that it's being edited

• Users can request edit access, which notifies the current editor

• The system provides refined messaging when the same user attempts to edit in multiple browser tabs or windows

• Edit locking has been implemented across multiple modules including workflows (sections, steps, and management of change), quality audits (sections and items), quality findings, and safety cases

Key benefits:

• Prevents data loss from concurrent editing conflicts

• Improves collaboration with clear edit status visibility

• Reduces user frustration from lost work

• Enhances audit trails by ensuring sequential, tracked changes

This enhancement provides organizations with robust data integrity protection in multi-user environments, particularly valuable for collaborative workflows such as meeting minutes, audit completion, and safety case management.

Bug Fixes & Improvements

Safety

• CEN-31294 – Removed erroneous "None" selection from wildlife strike "Parts Damaged" field to enable proper report publishing

• CEN-30807 – Fixed validation code issue preventing external users from submitting updates to previously submitted reports

• CEN-31836 – Resolved historic safety case importer issue where completed excel uploads were not creating cases in the subsystem

• CEN-31171 – Improved case list page performance to eliminate timeout issues when loading large case lists

• CEN-31710 – Fixed offline report submission error that prevented users from successfully submitting reports in offline mode

Quality & Compliance

• CEN-30777 – Resolved IOSA manual reference text display issue in audit check items, ensuring regulation references appear correctly

• CEN-31768 – Fixed dark mode display issue in regulation comparison pop-up for linked regulation items

• CEN-31771 – Corrected meeting series agenda heading display in dark mode edit view

• CEN-30955 – Removed unnecessary "leave site" warning when deleting finding relationships

• CEN-31684 – Corrected internal audit heatmap display discrepancies for APAC and EMEA finding centers

• CEN-31520 – Standardized checklist title visual appearance across all quality module locations

• CEN-31620 – Added missing regulation reference text in finding failed items pop-up

• CEN-30981 – Fixed regulation dropdown header display in PDF downloads for custom regulations

• CEN-30622 – Prevented regulation window from closing when adding comments during regulation review

• CEN-30389 – Corrected regulation item action pop-up to display correct "current" status

• CEN-30499 – Fixed regulation item action bubbles to display all actions (open and closed) correctly on initial load

• CEN-29804 – Restored status [current/future] visibility in parent regulation selection dropdown for versions with multiple statuses

• CEN-29690 – Eliminated error when clicking "X" to cancel regulation search

• CEN-30556 – Resolved regulation item duplication display issue on v4 client sites

Training

• CEN-23848 – Closed security vulnerability allowing sign-off modification via browser inspect tool

• CEN-26323 – Added missing licence number column to crew currency Excel download

• CEN-28964 – Fixed approach type dropdown to show correct options instead of repeated "Passenger Flight" entries

• CEN-30151 – Resolved error occurring when viewing check history for specific qualification types

• CEN-30580 – Implemented proper access control to prevent unauthorized URL-based access to course phases

• CEN-29941 – Corrected IR qualification validity calculation when set during LPC to properly reflect one-year expiry

• CEN-30731 – Fixed qualification numbering to prevent duplicate headings and maintain proper section grouping

• CEN-30783 – Corrected "Due Within a Month" filter to accurately display all qualifications expiring in the next 30 days

• CEN-30885 – Resolved "ghost" checklist issue in combined LST/LPC/OPC checks where unintended checklists were introduced

• CEN-30918 – Fixed cycle adjustment capability when starting courses to allow proper value selection without validation errors

• CEN-31109 – Corrected LIFUS technical items ordering to match qualification setup sequence

Documents & SmartDocs

• CEN-31388 – Added SmartDocs tenant ID configuration field in system admin UI

• CEN-31413 – Fixed "Go To SmartDocs" button functionality to work without requiring page refresh

• CEN-31448 – Reduced SmartDoc creation check intervals for faster user feedback

• CEN-31978 – Implemented token generation credentials for SmartDocs production environment

• CEN-29366 – Enabled external organization visibility in per-document distribution settings

Risk Management

• CEN-29760 – Prevented creation of duplicate draft risk assessment versions

• CEN-30612 – Improved risk control selection stability when adding controls to hazards

• CEN-31693 – Corrected character formatting in risk assessment PDF downloads to properly render bullet points and numbering

Regulations

• CEN-31409 – Updated Dapper SQL string in RegulationsQuickList for improved specificity

• CEN-31418 – Enabled cross-origin requests for regulations list

• CEN-31927 – Removed obsolete action list references from historic regulation list code

• CEN-31965 – Applied code improvements to regulation list page per code review feedback

• CEN-31732 – Fixed broken build following regulation changes

• CEN-32136 – Corrected regulation number validation logic

• CEN-30097 – Fixed hyphenated word and non-standard numbering display in regulation text

• CEN-31793 – Enabled highlighting functionality for PART-IS regulations in checklist items

Registry & Applications

• CEN-31156 – Resolved external user access issue for application assessment phases

• CEN-31229 – Fixed aircraft data capture issue when adding new aircraft to registry

Contacts & Administration

• CEN-31773 – Isolated unnecessary E2 API calls on taxonomy detail pages for customers with restricted firewall environments

• CEN-31648 – Improved department and role editing performance to eliminate excessive save times

Workflows & Meetings

• CEN-30077 – Corrected MOC numbering display to eliminate duplication in workflow detail view

Forms

• CEN-31702 – Removed AI description generation button from form section definition behind feature flag

• CEN-31694 – Resolved permission error preventing administrators with full access rights from editing form templates and value lists

System Administration & Performance

• CEN-31637 – Disabled "Contact Support" option across all customer sites pending helpdesk portal relaunch

• CEN-31663 – Investigated and addressed render-blocking files affecting page load performance

• CEN-31666 – Enabled gzip compression for JavaScript and CSS files to improve load times

• CEN-31672 – Improved actions chart query performance

• CEN-31675 – Implemented lazy loading for dashboard charts to reduce unnecessary API calls

• CEN-31686 – Optimized survey chart performance in quality module

• CEN-31688 – Enhanced audit chart performance in quality module

• CEN-31700 – Added cache service inspection UI in developer tools

• CEN-31973 – Optimized quality system counter loading on audits page to load only once

• CEN-31811 – Updated support documentation link to new TrustFlight helpdesk URL

• CEN-31336 – Corrected dashboard task count display to accurately reflect assigned document reading tasks

• CEN-31660 – Fixed dashboard to properly respect custom module naming throughout all task views

• CEN-31683 – Resolved KPI reference data edit button security exception

• CEN-31456 – Added site parameter support to Talon API KPI reference request service

Data & Configuration

• CEN-31566 – Imported ICAO Integrated Safety Management Manual Edition 18 for applicable clients

End-User Impacts

• Edit Locking: Users will now see notifications when another user is editing a record they're viewing. Users attempting to edit a locked record can request access, which will notify the current editor. This significantly reduces the risk of overwriting another user's work.

• Users accessing taxonomy configuration pages in organizations with restricted firewall environments will no longer experience blocking errors when the ECCAIRS API is unavailable.

• The "Contact Support" option has been temporarily disabled system-wide pending the helpdesk portal relaunch. Users should access support via the direct helpdesk URL provided in the updated documentation link.

Support Impacts

• Support teams should be prepared to explain the new edit locking functionality to users who may be unfamiliar with the locked record notifications and request-to-edit workflow.

• Note that the "Contact Support" in-app feature has been disabled; users should be directed to access support via https://helpdesk.trustflight.com/hc/en-gb

• Documentation links throughout the application have been updated to point to the new TrustFlight helpdesk portal.

Notes

• This release includes significant performance optimizations across dashboard widgets, quality module charts, and various list pages. Customers experiencing slow load times should see notable improvements.

• The edit locking functionality currently covers workflows, audits, findings, and safety cases. Additional modules will receive edit locking in future releases as the feature continues to roll out across the platform.

• SmartDocs integration capabilities have been enhanced with production-ready token generation and improved tenant configuration options.

• ISM Edition 18 regulations have been imported and are available for customers requiring the updated ICAO safety management standards.

• The new PDF service infrastructure provides enhanced reliability and monitoring capabilities for document generation throughout the system.

Contact

TrustFlight Helpdesk