How to Log In to the Zendesk Support Portal
If you need help or want to track your support requests, logging into the Zendesk Support Portal is the best way to manage your interactions with our support team. Here's how to get started, whether you're a returning user or signing in for the first time.
🔄 If You’ve Contacted Support Before
If you've previously contacted our support team by email, chances are you already have an account in our Zendesk system — even if you've never logged in to the portal directly.
Follow these steps to log in:
Go to the [Support Portal Login Page].
Select "Forgot my password".
Enter the email address you used when contacting support.
Check your email for a password reset link, follow the instructions, and set a new password.
Return to the portal and sign in with your email and new password.
You’ll now have access to all your previous tickets and can submit new requests directly from the portal.
🆕 If You’re New to the Support Portal
If you've never contacted our support team before or are unsure whether you have an account:
Go to the [Support Portal Login Page].
Click on "Sign up" next to New to TrustFlight Helpdesk?
Fill out the required information — usually your name and email.
Confirm your email address via the link sent to your inbox.
Once verified, you can log in and start submitting support requests.
Need Help Logging In?
If you're having trouble accessing your account, feel free to reach out to us at [Support Email] for assistance.