Centrik provides a platform to upload, distribute and track company documentation through the Documents module. Change requests enable the ability to
capture changes that impact company documentation throughout the Centrik management system. The Change Request functionality comprises two parts, a Change Request (CR (the parent)) and a Document Amendment (DA (the child)). This allow organisations the ability to link Safety cases, Audit findings and Regulation changes to any document in Centrik that might be impacted by an event or occurrence and potentially require amendment.
As an example:
a) A finding has been raised during an audit, this finding impacts a training process that is not currently documented in the company training manual. A Change Request can be raised on the finding and a DA issued to the appropriate manuals, thus creating a link between the finding corrective action and the document that was affected.
b) An amendment to a regulation requires a new procedure to be put in place. A Change Request can be raised and DAs linking the regulation item to the documents that are affected by the regulation change.
The document manager is the key individual in this, upon being notified of a CR they are able to view the suggested change request, the documents affected by the change in the form of Document Amendment and decide to ‘accept’ or ‘reject’ the change request depending on the applicability to the document that they own.
1. Click on the ‘Change Requests’ button
A view of all system change requests is listed as an overview. Clicking on a change request will provide further details.